Contact Us

Whether you've spotted something that needs updating, want to ask about how a specific sweepstakes casino works, or have feedback on one of our reviews, this is the place to reach us. Sweepstakes Casinos is run independently, and reader questions genuinely shape what we cover and how we cover it.

What we can help with

We cover the sweepstakes and social casino space specifically — sites that use Gold Coins for free-to-play entertainment and Sweepstakes Coins for promotional sweepstakes entries, rather than traditional real-money wagering. Get in touch if you want to ask about any of the following:

• Questions about how a listed operator's coin system, welcome offer, or redemption process actually works
• Corrections — if an eligible-state list, age requirement, or promotional detail has changed and our page hasn't caught up yet
• Feedback on a review, comparison table, or rating shown on the site
• General questions about the sweepstakes model, no-purchase-necessary entry, or how prize redemption is typically handled
• Requests related to our editorial process or advertising relationships

We're not able to process account sign-ups, verify your identity, issue redemptions, or resolve billing disputes on behalf of any casino listed on this site. Those requests need to go directly to the operator's own support team, since only they hold your account details and can act on them.

What we can't do

A few things sit outside what an independent review site can offer, however the question is asked:

• We can't confirm whether a particular sweepstakes casino is legal for you to use in your specific state — laws vary by state and change often, so that call depends on the operator's current terms and your local rules, not on us
• We can't process withdrawals, redemptions, deposits, or account verification — that sits entirely with the operator
• We can't guarantee outcomes on any casino-style game; results are based on chance, and no site can promise wins
• We can't advise minors — every platform we reference requires players to be at least 18, and some require 21, so this site and its contact channel are for adults only

Before you write in, a few things worth checking

A lot of common questions can be answered faster by checking the operator directly first:

1. Eligible states — most sweepstakes casinos publish a current list of states where they operate, and this can change without much notice
2. Age requirements — confirm whether the site sets its minimum at 18 or 21, since this varies by operator and sometimes by state
3. Redemption thresholds and identity verification — operators typically require a minimum Sweepstakes Coin balance and a government-issued ID before releasing a prize
4. The no-purchase route — every legitimate sweepstakes casino offers a way to receive Sweepstakes Coins without buying anything, often alongside an alternative method of entry; check the operator's official rules page for how theirs works

If you're weighing up options before signing up anywhere, our reviewed and rated sites is a good starting point, and our responsible gambling page covers where to find support if play stops feeling like entertainment.

How ratings and rankings are handled

If your message is about why a site is ranked where it is, here's the short version: our ratings are based on factors like the size and clarity of a welcome offer, the breadth of the game library, and how straightforward the coin system and redemption terms are to understand. Commercial relationships with any operator do not buy a higher position — a site can pay to be listed and still receive an honest rating, including a critical one. If you think a rating no longer reflects an operator's current terms, tell us what changed and we'll take a look.

A note on who this site is for

Sweepstakes Casinos and everything on it, including this contact page, is intended for adults of legal age in their state. If you're contacting us with a question about setting up an account, playing games, or claiming a promotional offer, we'll assume you meet the applicable age requirement — either 18 or 21, depending on the operator and jurisdiction — for the platform in question.

For anything relating to our background as a site or our review standards more broadly, our About Us page and Terms and Conditions cover that in more detail.